Returns & Exchanges

At SPORTIVO, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Ensure your products are in their original condition with tags attached to qualify for a full refund.

1

Initiate Your Request

Log into your SPORTIVO account, navigate to your order history, and select the items you wish to return or exchange.

2

Print the Shipping Label

Download and print the prepaid return shipping label sent to your email and attach it securely to your original packaging.

3

Drop Off the Package

Take your package to any authorized courier drop-off point or schedule a home pickup through our logistics partner.

4

Receive Your Refund

Once our warehouse team inspects the returned gear, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing